User account
Primary tabs
Once you are logged into your account you can:
- view your order history
- manage multiple shipping and billing addresses
- receive the full benefits of your membership
- quick checkout
- order status
- advance notice on our promotions
- track existing orders
You will have an account on our website if you have ever made a purchase on the website. If you place an order on the website and you do not have an account, one will be created for you. You can use your account to submit support tickets and expedite placing additional orders.
We limit the information in your account to only what is needed to take orders, fill those orders and then provide ongoing customer support. We do NOT retain credit card information and we do not share or sell your information with any third party.
Please make sure to follow proper password protocols when browsing the internet, not just on this site but all sites you visit. That means you should never use the same password on multiple sites, and that each password should have at least 8 characters in it, including upper and lower case letters and at least one number and one special symbol.
If you already have an account on our website and you're logged in, please create a support ticket.
If you already have an account on our website and you're not logged in, please log in and submit a support ticket.
If you are new to the site, welcome! Please complete the contact information with your question or comment and our staff will be happy to answer your question or help address your need.
You can also reach us by mail, phone and email as listed below.
Things that can go wrong when logging in:
- You don't remember your user name? Then use the same email address you used when placing an order.
- You don't remember your password? Just click on “Forgot your password?” and we'll send you an email giving you temporary access.
- You're sure you're right but it doesn't work? Give up and click “Forgot your password?”. Don't keep trying because the sight will permanently block you as a security precaution.
- You still don't get the email? You might be using an email address different from what we have on record. Give us a call!